Privacy Policy

1. BASIC INFORMATION ON DATA PROTECTION

  • DATA CONTROLLER: MARKTEL, Global Services S.A.
  • PURPOSES:Responding to different kinds of requests submitted by the Data Subject.
  • LEGAL BASIS:Consent given by the Data Subject.
  • RECIPIENTS: MARKTEL will not disclose its data to third parties, except when expressly informed of this requirement or when required by law.
  • RIGHTS:Rights of access, to rectification, to object, to erasure, to restriction of processing and to personal data portability.
  • DETAILED INFORMATION:Check Detailed Information on Data Protection.

 

2. DETAILED INFORMATION ON DATA PROTECTION

This Data Protection Policy regulates the processing of personal data provided by the Data Subject through the web portal (hereinafter referred to as the “Portal”) that MARKTEL Global Services S.A. (hereinafter referred to as “MARKTEL”) makes available to Internet users. This Policy is an integral part of the Terms of Use, which can be accessed at all times from the Portal.

The Data Subject guarantees that the data provided are true, accurate, complete and updated, being liable for any direct or indirect damage that may arise as a consequence of breaching such obligation. If the data provided belong to a third party, the Data Subject guarantees that they have informed said third party of the aspects contained in this document and that they have obtained the authorization from said third party to provide such data to MARKTEL for the specified purposes.

The Portal may offer content-sharing features through third-party applications, such as Facebook, Twitter or LinkedIn. These applications may collect and process information on the user’s browsing habits on the different websites. Any personal data collected by means of these applications may be used by third-party users of said applications, and their interactions are subject to the privacy policies of the companies providing the applications.

The Portal may host blogs, forums, and other social media applications or services with the purpose of enabling knowledge and content sharing. Any personal data provided by the user may be shared with other users of this service, over whom MARKTEL has no control whatsoever.

With the purpose of offering information or services of interest based on the location of the Data Subject, MARKTEL may access data concerning the geographical location of the Data Subject’s device, provided it is allowed by the user’s settings and that the user has given their express consent.

In terms of technical security and system diagnosis, MARKTEL may register the IP address (Internet access identification number, which allows devices, systems and servers to recognize one another and to communicate with each other) anonymously or in an aggregate form. Said information may also be used with the purpose of analyzing web performance.

 

 

IDENTITY AND CONTACT DETAILS OF THE DATA CONTROLLER:
Identity:MARKTEL, Global Services S.A., is a Spanish company registered in the Company Register of Madrid, in Volume 13987, Folio 32, Page M-293229, entry 1, and with NIF (Spanish Tax Id. Number) A82236944
Address: Calle Salvatierra, No. 5, 28034, Madrid (Spain).
Telephone No.: +34 91 761 95 95
E-mail address:info@marktel.es
Website:https://marktel.es/

 

 

CATEGORIES OF DATA:
MARKTEL will process the personal data provided by you, which, given the diversity of the inquiries and requests, may be classified as special category data and/or may fall into one of the following categories:

  • Identification Data
  • Social Circumstances
  • Personal Characteristics
  • Academic and Professional Data
  • Economic and Financial Data
  • Social Circumstances

 

PROCESSING PURPOSES:

Data provided by e-mail:

The personal data provided by you will be collected for their strictly confidential processing and included in a file controlled by MARKTEL, with the purpose of responding to your information requests, handling your requests, and answering your inquiries or questions.

If you request our professional services, your personal data will be processed for professional, administrative, accounting and tax management purposes, as well as for recordkeeping.

We will keep them as long as needed to manage contact, inquiries or the commissioned project.

Data provided by sending a CV:

Including your CV in our recruitment processes. We will keep it during the course of the open recruitment processes and for a period of 1 year for future processes.

Data provided by subscribing to our Newsletter:

Sending our newsletter and our information and marketing communications about our products or services that may be of interest to you within the scope of telephone marketing and sales techniques.

Whenever we make a communication of this sort, it will be exclusively sent to those users who previously and expressly gave their authorization to receive said messages.

Pursuant to Spanish Law 34/2002, of 11 July, on Information Society Services and E-Commerce, if users wish to stop receiving commercial or marketing communications from MARKTEL, they may request the termination of this service by sending an e-mail to the following address: info@marktel.es, or by clicking on the link enabled for this purpose on the communications sent.

Data provided through the Contact Form:

Providing you with a means of contacting us and a means through which we can respond to your information requests and send you information on our products, services and activities within the scope of telephone marketing and sales techniques, including by electronic means (e-mail, SMS, WhatsApp), if you check the box and agree to this option.

 

 

RETENTION PERIOD FOR PERSONAL DATA:
We will keep your data for the minimum time required to satisfy the purpose for which you provided them, as well as to fulfill the responsibilities that may arise from the provided data and from any other legal requirement.

 

 

LEGAL BASIS FOR PERSONAL DATA PROCESSING:
The legal basis for processing your personal data is the informed, express, free and unequivocal consent given by you when accepting this Privacy Policy before sending/providing your data.

If you request our professional services after this, the legal basis for the processing will be the contractual relationship established and the honoring of the professional and legal obligations arising from this contract. 

 

 

CATEGORIES OF RECIPIENTS:
In order for MARKTEL to comply with its legal obligations (tax, labor, Social Security, Occupational Risk Prevention obligations; the duty of informing the judicial authorities; security obligations, etc.), MARKTEL will disclose the personal data required in the different proceedings that may be carried out before the corresponding bodies and entities (including the Spanish Courts of Law, the Spanish Tax Agency, the General Treasury of the Social Security, the Spanish Institute of Employment, the Occupational Risk Prevention Service, the Occupational Accident Mutual Insurance Company, and any judicial and law enforcement authorities).

 

 

SECURITY MEASURES:

With the purpose of protecting your personal data, we inform you that MARKTEL has taken all technical and organizational measures necessary to guarantee the safety of the personal data provided. These measures will prevent the altering, loss and/or non-authorized processing or access to your information, as required by current regulations, even though you must bear in mind that it is impossible to guarantee absolute security.

In addition to this, MARKTEL informs you that all members of our personnel, whichever the processing stage they may be involved in, have undertaken to process your data with utmost diligence and confidentiality.

Nevertheless, the user shall take into account that the online security measures, due to their nature and global scope, are not impregnable.

 

RIGHTS OF THE DATA SUBJECT:

The Data Subject has the right to obtain information on whether or not Marktel is processing the data that concerns them, as well as the right to access their personal data, to request the rectification of inaccurate information or, where appropriate, to request the deletion of these data when, inter alia, the data are no longer necessary for the purposes for which they were collected.

Under certain circumstances, the Data Subject may request the restriction of the processing of their data, in which case these will solely be kept for the exercise or defense of claims.

Under certain circumstances, and for reasons linked to their personal situation, the Data Subject may object to data processing. MARKTEL will stop processing their data, except on compelling legitimate grounds, or for the exercise or defense of potential claims. Under certain circumstances, the Data Subject may request the portability of their data. If you wish your data to be processed by other company, MARKTEL will transfer your data to the new controller, whenever possible.

Under certain circumstances, the Data Subject may request the portability of their data. If you wish your data to be processed by other company, MARKTEL will transfer your data to the new controller, whenever possible.

The Data Subject may raise all the questions they deem appropriate regarding this Policy, as well as exercise their rights in the terms provided by law, by sending a letter to: MARKTEL, Global Services, S.A., at calle Salvatierra No. 5, 28034, Madrid (Spain), or by sending an e-mail to dpo-rgpd@grupomarktel.com, indicating the corresponding request and attaching a copy of their DNI or any other Id. document.

 

 

DUTY TO SECRECY:
MARKTEL undertakes to keep the data and the information provided secret, and to instruct all the company’s employees to follow MARKTEL’s instructions regarding the processing of such personal data and regarding any other information or circumstances that they may know or may have access to during the performance of the tasks they may have been assigned.

 

 

WITHDRAWAL OF CONSENT:

You have the option and the right to withdraw your consent for whichever specific purpose granted at the time, without affecting the lawfulness of the processing based on the consent given prior to this withdrawal.

In order to do this, the user shall notify this decision to us by sending an e-mail to info@marktel.es or sending a letter to MARKTEL, Global Services S.A., calle Salvatierra No. 5, 28034, Madrid (Spain), attaching a photocopy of their DNI (Id. Document) or passport.

 

 

COMPLAINTS:
If you believe that your data are not being properly processed by MARKTEL, you can send your complaints to info@marktel.es, or file them before the competent control authority, the Spanish Data Protection Agency:

Postal address: c/ Jorge Juan, 6, Madrid, 28001.
Website: www.agpd.es
Telephone: +34 912 66 35 17
+34 901 100 099

 

Non-financial information